Task Assignment Management System

Task Assignment Management System

Maximize the full potential

Task Assignment Management System is a flexible and effective tool for managing tasks, processes and employees by automating the manual and human-driven processes. It is designed for businesses with a mobile workforce, connecting your office employees with your field service team in real-time.

Task Assignment Management System combines many functions into a unified solution that helps schedule and track field operations.

Maximize the full potential of your company’s skilled technician with mobility and provide real-time visibility into job status with Task Assignment Management System.

 Key Features

Call management

Desktop application functions as a call management system to capture incoming tasks

Scheduling

Scheduling of routine and recurring task so that they can be performed regularly

Task management

Task management helps to keep track of individual and team tasks and get them done faster

Mobile application

Mobile application allows tasks to be accessed on the go

Tasks accountability

Mobile application captures images and tasks completion information for accountability

Summary reports

Generate reports and summaries of all captured tasks

The Processes

Step 1
Field Service Management System: i-Task™ Process Flow Step 1
Service request creation and assignment

Service request received and created in the system and assigned to field force.

Step 2
Field Service Management System: i-Task™ Process Flow Step 2
Service request creation and assignment

Service request accepted and acknowledged by field force.

Step 3
Field Service Management System: i-Task™ Process Flow Step 3
Execution of service tasks

Execution and completion of service tasks with real-time updates and feedback on mobile.

Step 4
Field Service Management System: i-Task™ Process Flow Step 4
Management reports

Management overview and visibility over field force.

Increased Productivity

Elimination of mundane paperwork enables field force to better perform and complete service tasks

Real-time Visibility & Oversight

Real-time validation of the operational output of service tasks

Time and Resource Savings

With integrated systems and mobile application, efficiency of field force is increased

Accurate Service Records & Reporting

Accurate service records keeping and reports can be generated for management overview

Field Service Management System: i-Task™ Benefits

Explore Other Track & Trace Solutions